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The fine print

Terms of Use

Effective [CONFIRM date]

Thank you for visiting The Redeemed Marriage. These Terms of Use explain how our website and services work and what we ask of everyone who uses them. We’ve kept them as short and clear as we can. If anything here is unclear, please contact us.

Agreeing to these terms

By using theredeemedmarriage.com, my.theredeemedmarriage.com or any of our services, you agree to these Terms of Use, our Privacy Policy and our Disclaimer. Our services include marriage coaching, Monthly Mentoring, Marriage Intensives, retreats, speaking, our podcast, our free resources, our email list and donations. If you don’t agree to these terms, please don’t use the site or our services.

You must be at least 18 years old to create an account, make a purchase or donate.

Who we are

The Redeemed Marriage is a Christian marriage ministry led by Rusty and Heather Bryant. We offer hope and healing for broken marriages, so hurting couples can experience the marriage they’ve always wanted.

In these terms, “we,” “us” and “our” mean [CONFIRM: legal name of the ministry and its type of entity]. “You” means anyone who uses our site or services.

Using our site

  • You may use the site for your own personal, non-commercial purposes.
  • We work to keep the site accurate and available, but we may change, pause or remove any part of it at any time.
  • What we share on the site is for encouragement and general education. It is not professional advice (see the next section).

Coaching is not counseling or therapy

Our coaching, mentoring, Marriage Intensives, retreats, podcast and resources offer faith-based guidance drawn from our own experience. They are not therapy, counseling, or medical, psychological, legal or financial advice, and they do not replace care from a licensed professional.

Please read our full Disclaimer. It also lists where to get help right away if you, your spouse or anyone in your home is in danger.

Your account and customer dashboard

When you buy from us or give, you can use our customer dashboard at my.theredeemedmarriage.com/customer-dashboard to see your orders, subscriptions and payment history.

  • Keep your sign-in details private. You are responsible for activity under your account.
  • Give us accurate information, and keep your email address current so you receive receipts and session details.
  • Tell us right away if you think someone else has used your account.
  • We may suspend or close an account that is used in a way that breaks these terms.

Purchases and payments

  • Prices are shown on our site or on the checkout page we send you, in US dollars.
  • Payments are processed by SureCart and Stripe. Your card details are handled by Stripe and are not stored on our website.
  • We may change our prices at any time. A price change does not affect anything you have already paid for.

Coaching sessions

Initial session. Your first session with us is free and carries no obligation. It helps you decide whether coaching is right for you, and it helps us decide whether we are a good fit or should recommend a different kind of help.

Packages and follow-up sessions. We offer men’s sessions with Rusty, women’s sessions with Heather, a four-session couples coaching package and follow-up sessions. The couples package is paid in full before the first session. Follow-up sessions are paid per session. Current session lengths and prices are shown on our site.

Scheduling and rescheduling. Sessions take place over Zoom at times we agree on together. If you need to reschedule, please let us know as soon as you can. [CONFIRM: how much notice you ask for to reschedule, and what happens to a session missed without notice.]

Being ready. You’ll need an internet connection, a device with a camera and microphone, and a private space where you can talk freely. Please don’t record a session unless everyone in it agrees first.

When coaching isn’t the right fit. We may decline to begin or continue coaching if we believe it is not the right help for your situation, including when there are safety concerns. If that happens, we will talk with you about any sessions you have already paid for.

Monthly Mentoring and other subscriptions

  • Monthly Mentoring is a recurring subscription. It renews automatically, and your payment method is charged each billing period until you cancel.
  • By subscribing, you authorize us, through our payment processor, to charge your payment method on each renewal date.
  • How to cancel: sign in to your customer dashboard at my.theredeemedmarriage.com/customer-dashboard, or email us at hello@theredeemedmarriage.com. Cancel before your next renewal date to avoid the next charge.
  • Canceling stops future charges. [CONFIRM: whether mentoring continues until the end of the period already paid for, or ends right away.]

Marriage Intensives, retreats and speaking

  • A Marriage Intensive or retreat may come with its own details, such as dates, location and payment schedule. We will share them with you before you pay, and they become part of your agreement with us.
  • Joining a retreat interest list does not reserve a place or commit you to anything.
  • Speaking engagements are arranged by separate agreement.

Refunds

Our refund policy for coaching packages, follow-up sessions, Monthly Mentoring, Marriage Intensives and retreats is: [CONFIRM: refund policy, to be written by Rusty and Heather.] If you have a question about a refund, please contact us.

Donations

Thank you for supporting this ministry. Donations support the overall work of The Redeemed Marriage and are used at our discretion.

  • One-time and monthly gifts. A monthly donation repeats each month until you cancel it. To change or cancel a monthly donation, email hello@theredeemedmarriage.com or sign in to your customer dashboard.
  • Refunds. Donations are generally non-refundable. If you made a mistake, such as a duplicate gift or the wrong amount, please contact us promptly and we will review it.
  • Taxes. The Redeemed Marriage is [CONFIRM: nonprofit status, such as a 501(c)(3) public charity or a ministry operating under a church, plus an EIN if you choose to list one]. Whether your gift is tax-deductible depends on that status and on your own tax situation, so please check with your tax advisor. If you need a receipt for your records, contact us.

Free resources and our email list

When you sign up for one of our free PDFs or our newsletter, you join our email list. We’ll only email you about The Redeemed Marriage podcast and ministry, and every email includes a link to unsubscribe. Our Privacy Policy explains how we handle your information.

Our content and how you may use it

Everything on our site and in our programs belongs to us or to the people who have allowed us to use it. That includes podcast episodes, videos, free PDFs, coaching materials, text, photos, logos and design, and it is protected by copyright and other laws.

You’re welcome to:

  • listen to, watch and share links to our episodes and pages;
  • download our free PDFs for your own personal use;
  • quote a short passage, with credit to The Redeemed Marriage and a link back to us.

Please don’t, without our written permission:

  • copy, resell, repost or hand out our PDFs, coaching materials or episodes;
  • edit our content in a way that changes its meaning;
  • use our name or logo in a way that suggests we endorse you.

To ask permission, please contact us.

Forms and messages

If you fill out a form or send us a message, you are responsible for what you share. Please don’t share anyone else’s private information without their permission.

Acceptable use

When you use our site or services, please don’t:

  • break any law, or help anyone else do so;
  • harass, threaten, shame or impersonate anyone;
  • post spam, advertising or unrelated links;
  • upload viruses or harmful code, or try to reach accounts, systems or data that aren’t yours;
  • copy or scrape the site in bulk, including to train AI systems;
  • interfere with the normal running of the site.

We may remove content or limit access for anyone who does not follow these guidelines.

We rely on other companies to run parts of the ministry. Each has its own terms and privacy policy:

  • Zoom for coaching sessions
  • YouTube and podcast apps for our podcast
  • SureCart and Stripe for payments and donations
  • Our email service provider for our newsletter and free resources

We are not responsible for these services, their outages or how they handle your information. Our site, podcast and emails also link to other websites. A link is not an endorsement, and we do not control what those sites publish.

Disclaimer of warranties

We offer our site, content and services in good faith, “as is” and “as available.” To the fullest extent the law allows, we make no promises (warranties) of any kind, express or implied. That includes any promise that the site will be free of errors or interruptions, or that our services will bring any particular result in your marriage.

Limitation of liability

To the fullest extent the law allows, The Redeemed Marriage, Rusty and Heather Bryant, and anyone who helps us run the ministry are not liable for any indirect, incidental, special or consequential damages, or for any loss that comes from your use of the site or our services or from decisions you make based on our content.

If we are found liable for anything, our total liability to you is limited to the amount you paid us for the service in question during the 12 months before the claim. Some states do not allow certain limits on liability, so some of these limits may not apply to you.

Changes to these terms

We may update these terms from time to time. When we do, we will post the new version on this page and change the effective date at the top. If you keep using the site or our services after a change, you accept the updated terms. If a change materially affects a subscription you already have, we will let you know by email before it takes effect.

Governing law

These terms are governed by the laws of the State of [CONFIRM: state], without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in [CONFIRM: county and state]. Before taking any formal step, please contact us first so we can try to resolve it together.

Contact us

Questions about these terms? We’d love to hear from you.